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Checkout+ Setup Guide for Shopify

Install the Onward app, add the Onward Checkout+ block and app embed, then go live with your account manager.

Overview

Checkout+ adds a widget to your Shopify checkout that lets customers add Onward shipping protection to their order.


1. Install the Onward App

  1. Go to the Onward app on the Shopify App Store and click Install.

  2. Log in to your Shopify store if prompted, then approve the install.

  3. Create your Onward user account and confirm your email address. You'll then have access to the Onward portal for your store.

Installing the app creates a Checkout+ product in your Shopify catalog. This is the line item added to the order when a customer chooses Checkout+.


2. Set Up the Onward Product

Publish the product to your Online Store

  1. In Shopify admin, go to Products and open Checkout+.

  2. Next to Publishing, click the … menu and select Manage. Make sure Online Store is checked, then click Done and save.

  3. Keep the product set to Unlisted in Shopify so it can be purchased without showing up in your storefront.

Don't delete, unpublish, or change the price of this product. The widget needs it to add protection to the order.


3. Turn On the Onward Checkout+ App Embed

  1. In Shopify admin, go to Online Store → Themes.

  2. On your live theme, click Customize.

  3. In the left sidebar, open App embeds and toggle Onward Checkout+ on.

  4. Click Save.


4. Customize your Checkout+ experience

  1. For your Onward dashboard, go to Customer Experience→ Protect.

  2. Click on the Cart tab.

  3. Update the Theme install settings to work with your theme. Guidance on customization options to work with your theme can be found here.


5. Preview and Test

  1. Add a product to your cart on your storefront and go to checkout.

  2. The Checkout+ widget should appear.


Don't see the cart widget?

  • Confirm the Onward Checkout+ app embed is on and saved in your live theme.

  • Confirm Checkout+ is published to the Online Store.

  • Still nothing? Email [email protected] with your store URL.


You're Live

Once the widget shows up in checkout and adds protection correctly, Checkout+ is live for your customers.

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